Privacy Notice

I take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested/agreed to from me. Due to new guidelines under the GDPR which came into force on May 25th 2018, the following information is a legal requirement for me to pass on. If you have any issues with any of the items stated within this notice please contact me.

This website uses a range of cookies that are designed to provide you with the information you need and allow me to determine what you’ve done on the website. Some are linked to Google for analytics, some are to Gravatar for my image. I also have my website linked to Facebook. You do not have to accept these cookies and there are levels that you can determine. Privacy is important to us all and so you do not have to accept all or any of the cookies on my website.

Your Data Controller is: Brooke Hender, c/o 85 Great Portland Street, First Floor, London, W1W 7LT

Your name, address, telephone number, email address and other relevant contact details for the purposes of communication; plus, the package you have signed up for and the dates we have worked together will be kept. I also take notes through our session which help me to provide the right treatment for you, these are based on our discussion and my observations and are kept in line with professional guidelines. You have the right to request to see these at any time.

I have gained this information from you directly and through no other means unless YOU have asked me to discuss you with a third party.

Your information is NEVER shared without your consent and you have the right to have it removed at ANY time (except for the information that I am required to hold for legal and professional reasons).

The information you pass on is used in a variety of ways;

  • For me to keep accurate records of my clients for HMRC purposes, which include invoicing.
  • So I can refer back to our previous work should you return as a future client, (this can help us both to plan your treatment).
  • To provide evidence of clients I have worked with to my accrediting body. This entails your name, email address, dates and the number of hours that we worked together. They may contact you in the future to confirm this in relation to me as a practitioner. They also have privacy policies in place. They are the NCH (National Council for Hypnotherapy)
  • To send you blogs, newsletters and information concerning workshops, talks and events that I will offer (if you have given your permission). You may unsubscribe or be asked to be removed at any time. This data is held via a third-party mailing provider (ActiveCampaign) who also has a protected privacy notice.